Refund Policy
Please note that once we begin working on your complaint, we cannot offer a refund. Our fees cover the costs associated with contacting parties, drafting, preparing, and sending documents and notices to you and the company involved. Despite our best efforts, there may be instances where the company refuses to resolve the issue. In such cases, we have provided satisfactory service and have done everything possible to address the matter.
While we offer certain basic services for free, we charge a fee solely to cover the expenses of our paid services. As a result, we cannot offer any refunds on payments made for these services. Please ensure you review the service description carefully before making a purchase. We offer a money-back guarantee within 7 days of payment; however, we are not obligated to provide a refund in the following situations:
You change your mind after making the purchase.
Your complaint was resolved after publication.
The service did not meet your expectations.
You simply no longer wish to proceed.
The service was purchased by mistake.
We have already started working on your complaint.
A lawyer has already been assigned to your case.
You have received any service, such as posting on social media, sending an email, or making a phone call on your behalf.
You lack the time or knowledge to utilize the service or the assistance provided.
To request a refund, don’t hesitate to get in touch with us with the following information:
- Your Lawvoc complaint URL
- The email or mobile number used during payment
- Your transaction number
Please note that it may take up to 30 days to process your refund.